Free resources

Appliance care guides you can follow.

Written walkthroughs of the maintenance jobs San Diego homeowners run into. We have not published our own videos on these pages yet. Each guide has step-by-step instructions and a clear line on when it's time to leave a voicemail for a matched tech. Trying to budget a fix? Start with our appliance repair cost calculator.

Red flags

When should you stop handling the problem yourself?

These six signs need a safety response or qualified help. Follow the direction for the specific problem before arranging appliance service.

  • Refrigerator is warm and food is at risk

    A warm fridge with food inside is a time-sensitive repair. Record the temperature and how long cooling has been affected when requesting help.

  • Washing machine is leaking water actively

    Shut off the supply valves behind the washer and call. Continued cycles during a leak cause major water damage fast.

  • Gas smell near a gas range, oven, or dryer

    Leave the area immediately. From a safe location, call 911 or SDG&E at 1-800-411-7343. Follow SDG&E's gas-appliance safety guidance before arranging appliance service.

  • Sparking, smoking, or burning smell from any appliance

    Stop using the appliance. Disconnect power only if you can do so safely. For smoke or fire, leave and call 911 from safety.

  • Dishwasher leaking onto the kitchen floor

    Shut off the water supply valve under the sink and open the dishwasher door to stop the cycle. Water under cabinets damages wood fast.

  • Microwave sparking or arcing during cooking

    Stop using the microwave. Arcing has several possible causes; do not remove its outer cover or touch high-voltage components. Arrange diagnosis if the manual does not identify a safe owner check.

Serving San Diego County

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