Same-day emergency appliance repair.

Emergency: active water leak, gas smell, sparking, no-cool with food at risk, commercial food-service down. Non-emergency: washer won't start, oven takes longer than usual, one burner dead. We'll tell you on the phone which category you fall into.

Yes. Saturday is standard business hours (same pricing). Sunday is emergency-only at surge rates. Most homeowner fridge-failures we can reach Saturday afternoon if you call Saturday morning.

Move freezer contents to a cooler with ice or dry ice if available. Don't keep opening the fridge, every open loses cold air. Dump ice from the ice maker into the fridge compartment (not the freezer) as a short-term cold source. We'll be there as quickly as possible.

Yes. We write up a service report documenting the failure cause, the time of our arrival, and whether the unit was restored. Homeowner's insurance typically requires this for food-loss claims.

Standard emergency diagnostic is $149 (vs. $89 standard). After 7 p.m. weekdays or on Sunday, add $80 to the diagnostic. Weekend business-hours (Sat 8 a.m. to 7 p.m.) is standard $149 with no surcharge.